Effective date: 1 March 2019
This policy applies to all information collected by us or on our behalf. For the purposes of this policy the expressions “us” “our” and “we” refer to any company within the Autex group of companies (in this document they are collectively described as the Autex Group), which includes the following: Autex International Limited, Autex Industries Limited, Autex Pty Limited, Autex Acoustics Limited, Autex Acoustics NA Limited, and Autex Properties Limited and all other subsidiaries. Any reference to “you” and “your” in this document is to any person in respect of whom, or for which, we are holding information which is governed by this policy.
From time to time we will collect information and data (collectively called “information” in this policy) from you. We operate in different parts of the world and our websites are accessible worldwide. Many countries in the world have laws about privacy. It is not possible for this policy to refer to all of them. We do however endeavour to meet the highest standards of protection for personal information we collect and hold.
The Privacy Act prescribes very high standards of protection. If we become bound by the laws of any other country to observe higher or different standards of privacy in respect of any information we hold for you we will if we are notified of that requirement endeavour to meet those standards, except if to any extent doing so will breach our other legal obligations. By using this website and/or providing us any personal information you agree to the terms of this policy and you authorise us to use your information in the manner described.
We are committed to protecting the privacy of your information.
We will do what we reasonably can to be open and transparent about the ways we collect store and use your information.
If we do so the altered or replacement policy will be published on our website/s.
What is personal information?
The Privacy Act describes personal information as information about an identifiable individual.
Personal information can, by way of illustration, include name address and contact details, birth dates, and photos/images.
Personal information is not information belonging to anyone else (eg companies, other organisations). Our obligations under Privacy Laws extend only to personal information, however for our customers who are not individuals we will still endeavour to observe high standards for protection of their information, in ways generally consistent with this policy.
Collection of personal information
Unless you authorise otherwise your personal information will only be collected from you directly.
Your personal information will be collected and held by us.
Personal information will be collected from you whenever you transact business with us or whenever you make an enquiry about, or register an interest in, doing so.
We will endeavour to collect personal information from you in a fair and unobtrusive way.
If we become aware that we have received personal information by other means or not for authorised purposes we will not keep it.
We will endeavour not to collect information from minors (anyone under the age of 18).
If you do not supply us with personal information when we ask for it that may lead to a reduction in the quality of goods or services we can provide to you.
Disclosure of your personal information
We may disclose your personal information to any company within the Autex Group, to its officers, employees, contractors, credit agencies in the case of debt collection and if necessary to our professional advisors, but in any case only for the purposes permitted within this policy.
Whilst this website may have links to other websites, we will be unable to control how others deal with your personal information and any link implies no warranty that we do so. You should check the policies relating to any other website and before you provide your personal information to anyone other than a company within the Autex Group.
Use and purpose of personal information
We will use your personal information only for the purposes for which it was collected, as described in this policy, however you acknowledge this includes using it to communicate with you or to conduct surveys to better promote or improve our products and services.
Our use of your personal information will be in respect of actual or prospective business dealings with you or to evaluate or improve our products or services (by way of example communicating with you about these things or conducting surveys).
To assist us with these objectives we may use various tools such as “cookies” or web analytics to track visits to our sites and to analyse the interests of our web users. You acknowledge and agree with our right to do this as a proper use of your personal information.
Storage of personal information
We will do everything we reasonably can to store your personal information safely, to prevent it being lost, disclosed to or accessed by others, corrupted or modified.
Access correction and deletion of information
You may access and review your personal information if it is held by us, by contacting us at the address provided below.
We will have security procedures in place to verify you, so that we can prevent wrongful disclosure.
You may access your personal information to check that it is complete, correct and up to date.
If you request us to correct or delete any of your personal information we will do so and we will inform anyone else who we know has received it from us to correct their records.
Unique identifiers are identifiers (such as numbers or letters or a combination of them) which identify you to enable you to be matched more easily with your records.
This may include the unique identifiers of another agency (such as your tax number or passport number).
Using this system has particular risks which is why the Privacy Act has particular requirements where unique identifiers are used.
We do not use unique identifiers in respect of personal information we hold.
If you wish to contact us about this policy (including for the purpose of accessing and/or correcting your personal information) we are found at:
Autex Industries Limited
702-718 Rosebank Road
Private Bag 19988
Phone: +64 9 828 9179
Fax: +64 9 828 5810